In the workplace, you’ll find yourself often dealing with different personalities and different scenarios. Some days, things are amped up. The stress level is high. You’ll find yourself in a sticky situation, where you’ve done something wrong.
Either there was a miscommunication, a misunderstanding, or a lapse of judgment somewhere down the line.
When that happens, what do you do? At first instinct, it may seem logical to immediately to place the blame on another person and defend yourself.
Today, I want to encourage you to reconsider.
As a manager, I want you to imagine what that looks like. It not only looks bad, but can lessen your credibility. Granted, if it’s something major and something you truly didn’t do, sitting down one-on-one with your manager to explain will be a lot more effective than causing a ruckus within your team in front of everyone.
There’s a time and place for everything.
Great leaders accept responsibility. They realize where they went wrong, and pinpoint what could have been done better.
In business and in life, you can’t control what happens to you, but you can control how you respond to it.
When I was working on a product launch at a PR agency, there was a lapse in communication between my account lead and other supervisor, resulting me in doing more work than we could bill for in terms of this particular client. While I could have called out my supervisor, I apologized for the misunderstanding and accepted the blame for it.
I’ve found that this not only gained the respect of my colleagues, but at the time, it just seemed like the right thing to do.
As a result, my supervisor who had given me the wrong information, apologized to both the lead and myself for the miscommunication and accepted the blame, herself.
When you’re on a team and working for one common purpose, your thinking changes.
You’re no longer looking after yourself. You’re looking after the health and well-being of your team.
Everything you say or do will have an impact.
Great leaders lead by example, and good habits (hopefully) will trickle down to the rest of the team.
I realize this can sound controversial, but in my experience, I’ve found that it’s the great leaders who have enough humility and are secure enough in themselves, that they’re willing to apologize and accept responsibility for where things went wrong.
Great leaders are so secure in themselves that they realize apologizing does not entail weakness.
Instead, it’s a sign of strength.
What qualities do you think contribute to make a great leader? Share below in the comments!